Bespoke governance training for a national membership body
The Client
The Royal College of General Practitioners (RCGP) is the professional membership body for GPs in the UK, representing over 50,000 family doctors. It sets the standards for general practice through education, training, research, and policy.
As a leading voice in primary care, the RCGP supports members throughout their careers, promoting excellence in patient care and strong clinical leadership across the NHS and beyond
The Challenge
While members brought deep subject matter expertise, stepping into Chair positions introduced new responsibilities that extended beyond their existing skillset.
The client needed a tailored development programme to support Chairs in areas such as:
- Governance and boardroom leadership Managing diverse and large faculty groups (ranging from 400 to 4000 members)
- Constructive challenge and conflict management
- Running efficient and purposeful meetings (virtual and in-person)
- Balancing their dual role as local members and national representatives
Our Approach
We designed a comprehensive one-day training programme, structured around the full lifecycle of governance - from preparation to delivery to follow-up. The curriculum was interactive, reflective, and practical, providing real-world tools for immediate use.
- The agenda included:
- Governance principles
- Board dynamics
- Pre-meeting excellence`In-meeting skills
- Meeting outcomes
The Outcome
The session saw high engagement levels, both from trainers and delegates. Participants appreciated the space to share experiences, reflect on their leadership style, and gain practical techniques tailored to their specific challenges.
highlights included praise for:
- Relevance and practicality of the content
- Skillful facilitation and inclusive delivery
- Immediate applicability of tools and techniques
- Boosted confidence in handling Chair responsibilities
Testimonial
"This course offered exactly what we needed; realistic, insightful, and empowering. Our Chairs walked away more confident, better equipped, and ready to lead with purpose."
